You can find the code in the order confirmation email.
If you do not enter a date, we will use the order date + 4 days.
You may use this form to exercise your right to withdraw from a distance sales contract within 14 days of receiving the goods, without giving any reason.
This procedure complies with applicable consumer protection laws, in particular Directive (EU) 2023/2673 of the European Parliament and of the Council, which sets out requirements for transparency and the availability of tools for exercising this right in the online environment.
The official Czech version of the Directive is available here: EU Directive 2023/2673 - English version
You may exercise your right to withdraw from the contract in relation to the entire order or to individual items within it. After submitting the form, you will receive confirmation of receipt of your request without undue delay.
